Compliance & Security

Compliance is our product's backbone

QGreenPay is a financial services provider, operated by QGREEN TECHNOLOGY LLC and registered with the U.S. Financial Crimes Enforcement Network (FinCEN) as a Money Services Business, subject to U.S. AML/CFT requirements. We onboard business clients directly and run our own compliance program — customer due diligence (KYC and KYB), liveness verification, sanctions and PEP screening, and transaction monitoring (KYT) — across every account and every transaction.

Our regulatory status: QGreenPay is a financial services provider registered with FinCEN as a Money Services Business, subject to U.S. AML/CFT requirements, and is not a bank. We onboard business clients directly and operate our own compliance program — KYC, KYB, KYT, liveness verification and sanctions screening. Funds safeguarding and settlement are performed by the regulated institutions and banks in our service structure.
AML / KYC program

How we keep the rails clean

A risk-based program aligned with FATF Recommendations, the U.S. Bank Secrecy Act and applicable AML regimes, applied to every transaction we process.

Multi-level KYC

Tiered customer due diligence: basic details for small volumes; government ID + liveness for standard use; source-of-funds and source-of-wealth verification for enhanced tiers.

Sanctions & PEP screening

Customers and counterparties are screened against OFAC, UN, EU, and UK sanctions lists, plus politically-exposed-persons databases — at onboarding and continuously thereafter.

Transaction monitoring

Real-time on-chain analytics, wallet risk scoring and behavioural monitoring identify suspicious patterns; qualified analysts review alerts, and suspicious activity is escalated and reported where required by law.

Travel Rule support

Originator and beneficiary information accompanies qualifying virtual-asset transfers per FATF Recommendation 16 and its national implementations.

Record keeping

KYC and transaction records are retained for a minimum of five years, per applicable AML law, and are available to competent authorities upon lawful request.

Jurisdiction controls

Sanctioned and restricted jurisdictions are blocked outright; enhanced due diligence applies in high-risk jurisdictions. See our Prohibited & Restricted Jurisdictions policy.

Data security

Protecting personal and financial data

Keeping your data safe

We protect the personal and financial data you share with us, transmit it over encrypted connections, and restrict access to the staff who need it to do their job.

Least-privilege access

Customer data is accessible only to authorized personnel on a need-to-know basis, with access logged and reviewed.

Privacy by design

GDPR and CCPA-aligned practices, documented retention limits, and user rights handling — see our Privacy Policy.

KYC tiers

Verification scales with risk

TierRequirementsTypical limits
Level 1 · LightName, email, phone, date of birth, billing addressSmall transaction limits
Level 2 · StandardGovernment ID + live selfie with facial matchingStandard limits (indicative, set per market)
Level 3 · EnhancedProof of address, source-of-funds documentationElevated limits
InstitutionalEntity documents, beneficial ownership, source-of-wealth, authorized signatoriesCustom / OTC

Limits are indicative, vary by jurisdiction and payment method, and may be adjusted based on risk assessment.

Report suspicious activity: If you suspect fraud, scams, or misuse of our services, contact us immediately at Support@qgreenpay.com. We cooperate fully with law enforcement and financial intelligence units.

Compliance questions?

Partners, auditors, and regulators can reach our compliance team directly.

Contact compliance Read the Terms